Return Policy
PLANTS With receipt and within 7 days of purchase with the plant in its original condition and container: Exchange or refund only (to the method of payment provided).
TREATMENT PRODUCTS Chemical or natural based, including fertilizers, pesticides & organics: No returns; all are Final Sale.
NON-PERISHABLE ITEMS With receipt and original packaging/tags attached: Can be returned for a full refund within 14 days of purchase. After 14 days and up to 21 days from the purchase date, a store credit will be issued. No returns after 21 days, with the exception of the Christmas return policy.
FASHION ITEMS For hygienic purposes, jewellery, hats, socks/footwear are Final Sale.
Please note, we reserve the right to apply a 10% restocking fee on sizeable returns.
Permitted returns are one time only.
